99bon Privacy Policy

When you register and use the 99bon platform, we collect certain personal information necessary to operate your account and deliver our services to you. This includes your full name, date of birth, email address, contact number, and the payment details you provide when making deposits or withdrawals in Philippine pesos. We also collect technical information such as your IP address, device type, browser, and session data to help us maintain platform security and improve your experience. For identity verification purposes, we may request a government-issued ID or other documentation in line with Philippine regulatory requirements. All information you provide must be accurate and up to date, as we rely on it to process your transactions and verify your eligibility. We do not collect any personal information beyond what is necessary for the purposes described in this policy.

The personal data we collect is used to create and manage your account, process deposits and withdrawals, verify your identity, and provide customer support when you need it. We use technical data to monitor platform security, detect suspicious activity, and prevent fraud or money laundering in accordance with Philippine law. Your contact information may be used to send you important account notifications, updates to our policies, or responses to your support queries. We do not use your data to send unsolicited marketing communications unless you have explicitly opted in to receive them. 99bon does not sell, rent, or trade your personal information to any third party for their own marketing purposes. We may share data with trusted service providers — such as payment processors or identity verification partners — strictly to the extent necessary to operate the platform, and only under confidentiality agreements.

99bon takes the security of your personal information seriously and employs industry-standard technical and organisational measures to safeguard it against unauthorised access, disclosure, alteration, or destruction. Your data is stored on secured servers and access is restricted to authorised personnel who require it to perform their job functions. We use encryption for data transmitted between your device and our platform to protect information in transit. While we take all reasonable precautions, no online platform can guarantee absolute security, and you are encouraged to protect your own account by keeping your login credentials confidential and not sharing them with anyone else. If you believe your account has been compromised, please contact our support team immediately at [email protected]. We will investigate and take appropriate steps to secure your account as quickly as possible.

As a user of the 99bon platform based in the Philippines, you have the right to access the personal information we hold about you and to request a correction if any of it is inaccurate or incomplete. You may also request the deletion of your personal data, subject to any legal or regulatory obligations that require us to retain certain records for a defined period. If you wish to exercise any of these rights, please contact our support team at [email protected] with your account details and a clear description of your request. We will acknowledge your request promptly and aim to resolve it within a reasonable timeframe in accordance with applicable Philippine data privacy regulations. You also have the right to withdraw consent for any data processing that is based solely on your consent, though this will not affect the lawfulness of processing that occurred before the withdrawal. If you have concerns about how your data is being handled, you may also raise a complaint with the relevant data protection authority in the Philippines.

99bon uses cookies and similar tracking technologies to support the operation of our platform, remember your session preferences, and gather anonymous usage statistics that help us improve performance and user experience. Essential cookies are required for the platform to function correctly and cannot be disabled without affecting your ability to use the service. Analytics cookies, which are optional, allow us to understand how players navigate the platform so we can identify areas for improvement. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some features of the platform. We do not use tracking technologies to build advertising profiles or share your browsing behaviour with third-party advertising networks. Any data collected through cookies is handled in accordance with this Privacy Policy and applicable Philippine law.

99bon reserves the right to update or revise this Privacy Policy at any time to reflect changes in our practices, legal obligations, or platform features. When material changes are made, we will notify registered users via email or through a prominent notice on the platform before the changes take effect. We encourage you to review this page periodically so you remain informed about how we handle your personal information. Your continued use of the platform after any update constitutes your acceptance of the revised policy. If you do not agree with the changes, you should stop using the platform and contact us to request the closure of your account. For any questions about this Privacy Policy or your personal data, you can reach us at [email protected] or visit the FAQ page for general guidance.